Guest link and waiting room

A customer meeting has a guest link. People outside your company open it in their browser and join without an account. The waiting room lets you decide who comes in.

#Get the guest link

Customer meetings are scheduled from a lead or a deal, and Dromix emails the guest link to the customer. To send it again:

1. Open Meetings.
2. Next to the meeting, select Copy guest link, then paste it into an email or chat.

You see the guest link if you host the meeting or can see the linked lead or deal. Anyone who has the link can ask to join, so share it only with the people you meet.

#Let guests in

Customer meetings start with the Waiting room on: Guests wait until a host lets them in. When someone arrives, hosts see a bar at the top of the meeting with the name and is waiting to join:

• Admit lets the person in.
• Deny turns them away. They see The host did not let you in.
• When several people wait, Admit all lets them all in at once.

To change this for the meeting, open Participants and use the switch. It shows the current state: Waiting room: On, or Waiting room: Off in orange, which means Guests join directly, without waiting. Team members never wait, only guests.

#Lock the room

Select Lock room to stop anyone else from joining. Then only the people who were inside, the hosts and the people a host admits get in. Everyone else waits, team members included. Unlock room opens it again.

#Other host controls

In Participants, hosts can mute someone or remove them (Remove next to the name; the guest sees The host removed you from the meeting.). End meeting for all closes the meeting for everyone.

Who hosts which meeting is explained in Schedule and join a meeting.