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Guest accounts are no longer available

Why guest accounts no longer work, how people outside a company join meetings and webinars, and what to do if you had a guest account.

Who can use this

Guest

Requirements

None beyond the role

Dromix no longer has Guest accounts. People outside a company, for example a lawyer, supplier or customer, do not need an account at all: they join a meeting or webinar with the link they were sent.

Open the meeting or webinar link in your browser, enter your name and join. You do not need a password or an app. See Join a meeting as a guest.

If you had a guest account

Old guest accounts cannot sign in any more. You see Invalid email or password, the same message as for a wrong password. Your earlier chats are not deleted. If you need to work with the company again, ask your contact there for a meeting or webinar link, or for a team account.

Dromix 1.0 and later · Updated 1 November 2026

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