Linked devices and QR code sign-in
See where you are signed in, sign out a lost device, and sign in on a computer by scanning a QR code with your phone.
Who can use this
OwnerCompany adminHRDepartment managerMemberGuestRequirements
None beyond the role
Every browser, phone and desktop app where you are signed in is a linked device. You see them all in one list and can end any of them.
See your devices
- Open the account menu (your photo) and choose Account and security.
- Scroll to Linked devices.
Each row shows the device, Last active, when it was signed in and whether it is kept signed in. This device marks the one you are using. You also see Local network or Location unknown, and how it signed in: Signed in with password, or a QR tag.
Sign out a device
- Select Sign out next to a device to end it.
- Select Sign out all other devices to keep only the one you are using.
Signing out a device ends it right away, including any open tabs on it. Do this at once if you lose a phone or laptop, then change your password.
Lost the phone with your authenticator app? See I lost the phone with my authenticator.
Sign in on a computer with your phone
If your company allows QR code sign-in, you can sign in on a computer without typing your password:
- On the computer, open the Dromix sign-in page. On a wide screen the panel Sign in with your phone shows a QR code. On a narrow screen select Use QR code instead (Use password instead goes back).
- On your phone, open Dromix, tap your photo, then Link a device.
- Point the phone at the QR code. The phone asks Sign in on this computer? and shows the location, the website and how long the computer stays signed in.
- Under Tap the number shown on the computer, tap the number the computer shows.
The phone shows Computer signed in and the computer opens Dromix. A code lasts 60 seconds; the panel counts down and shows a new one by itself.
Only link computers you trust. Anyone using it can read your chats. If you did not start this sign-in, tap It wasn't me: nobody is signed in and your admins see the report in the audit log.
Deny simply refuses the sign-in.
When linking does not work
| Message | What it means |
|---|---|
| Signing in with a QR code is turned off for your workspace | An Owner or Company admin can turn it on. See Sign-in security |
| This device was itself signed in with a QR code | Approve from a phone where you signed in with your password |
| Set up two-step verification on this device first | Your company requires an authenticator app; set it up on the phone first |
| Camera access is off | Allow the camera for Dromix in the browser settings and reload. The camera only reads the code |
| Camera not available | Open the code with the phone's own camera app instead; it opens the right page |
| The code expired | Wait for the new code on the computer and scan again |
If the computer seems to be in a different country than your phone, Dromix warns you. Only continue if the computer is yours or in front of you.