Your license and seats

Your Dromix license decides your plan, how many people can use Dromix and which extras you have. It is installed on your server by Dromix; you only read it here.

#Read your license

Open Company admin → System → License. You see:

• Plan, for example Business self-host, and Customer: the company the license was issued to.
• Host match: This host is licensed when the license belongs to this server's address.
• Seats: people plus pending invites, against the limit of your plan.
• Valid until: the end date of the license.
• Invites: Allowed, or Blocked until the license is valid and seats remain.
• White label: whether you can set your own logo and brand color. See Logo and brand color.
• Brands: how many brands you can add besides your company (Starter 1, Business 3, Enterprise 10). Pipelines are unlimited. See Brands.
• Included features and the Available plans with their seats.

The status at the top is Active, Seat limit reached, Expired, Invalid or Unlicensed.

#Who counts as a seat

A seat is used by:

• every person with an account, including Guest Guests and suspended people;
• every invite that is not yet accepted and has not expired.

A person who is offboarded or removed no longer uses a seat. See Suspend, offboard or remove someone.

#When seats run out

When all seats are used, you cannot send new invites; everyone who already has an account keeps working. To free a seat, revoke an invite you no longer need or offboard someone who has left. To add seats or change your plan, contact Dromix sales at sales@dromix.net.

#Changing the license key

The license key is stored in the server settings, not in Dromix itself. Dromix support (support@dromix.net) installs a new key when you renew or change plans.